Legal
Privacy Policy
Last updated: March 2026
Rivel (“we”, “us”, or “our”) operates getrivel.com. This policy explains what data we collect, how we use it, and how we protect it.
Information We Collect
When you purchase a report, we collect:
- Your name and email address
- Your company name, description, and target customer
- The competitor URL you submit
- Payment information (processed directly by Stripe — we never see or store your card details)
How We Use Your Information
We use your information solely to generate and deliver your competitive intelligence report. Specifically:
- Your business context is used to tailor the analysis and recommendations in your report
- Your email is used to deliver your report and send order-related communications
- We do not use your information for marketing without your consent
- We do not sell, rent, or share your information with third parties for their own purposes
Third-Party Services
To deliver your report, your data passes through the following services, each governed by their own privacy policies:
- Stripe — payment processing (stripe.com/privacy)
- Railway — secure server infrastructure
- n8n — workflow automation (runs on our private Railway server)
- Firecrawl — web scraping of the competitor URL you provide
- Google Gemini — AI analysis of scraped content
Confidentiality
Your business context, competitive research, and the resulting report are treated as confidential. We do not share your strategic information with third parties, other customers, or use it to train AI models.
Data Retention
Workflow execution logs, which may include submitted form data and report content, are automatically deleted after 14 days. Your email address may be retained for longer to fulfill your order and respond to support requests.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at hello@getrivel.com. We will respond within 30 days.
Cookies
Our website uses standard analytics cookies to understand visitor behavior. We do not use advertising or tracking cookies.
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date.
Contact
For any privacy-related questions, contact us at hello@getrivel.com.